group of diverse healthcare professionals gathered together, symbolizing the team and careers available at Center for Sight.

Patient Care Representative

Schedule an Appointment

Patient Care Representative

Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.

Essential Job Functions:

  • Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day providing assistance as needed.
  • Provide a pleasant, and prompt check-in experience for all patients by verifying information necessary, and assisting with any questions they may have around the patient questionnaires and forms.
  • Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
  • Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
  • Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
  • Cross-check and update next-day charts as evidenced by the appointment schedule.
  • Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
  • Complete appointment confirmation calls based on the patient appointment schedule.
  • Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
  • Fill out essential reports and forms as requested.
  • Additional administrative responsibilities as needed.

Competencies

  • Demonstrated knowledge of material, methods, instruments and equipment.
  • Demonstrated ability to read, write, and perform mathematical calculations.
  • Ability to follow oral and written instructions.
  • Demonstrated ability to multi-task, work in a fast paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.

Required Education and Experience

  • High school diploma.
  • Experience with Microsoft Office products.
  • Prior experience in a customer service role.
  • Must be able to work under pressure and respond to patient requests in a positive manner.

Preferred Education and Experience

  • Associates’ Degree
Cornea Care
Center For Sight Banner Background

Position Type and Expected Hours of Work:

  • This is a full-time position.
  • Days and hours are Monday through Friday 8:00 A.M. – 5:00 P.M. with occasional overtime.

Benefits

  • 401(K) Company Match
  • Medical and Dental Insurance
  • Vision Benefits
  • Flexible Spending Accounts
  • Pet Insurance
  • Disability Insurance
  • Life Insurance
  • Continuing Education
  • Paid Time Off

Our Locations

    News

    How Genetic and Lifestyle Factors Influence Your Risk for Glaucoma

    Eye Care, Glaucoma

    Reviewed By: Dr. Joshua W. Kim, M.D. Glaucoma is often called the “silent thief of sight” because it can slowly damage vision without showing any obvious symptoms. Since January is Glaucoma Awareness Month, it’s a time to focus on understanding this serious condition and how we can protect our vision. As glaucoma is a leading cause […]

    Read More… from How Genetic and Lifestyle Factors Influence Your Risk for Glaucoma

    January 9, 2025
    useye

    Top 5 Most Common Symptoms of Dry Eye

    Eye Care

    Reviewed By: Dr. Priya Mathews, MD Dry eye isn’t just about mild irritation; it’s a condition that can affect your quality of life. Understanding the symptoms is crucial if you’ve noticed discomfort in your eyes lately.  With millions of people experiencing dry eye every year, recognizing its early signs can make all the difference in seeking […]

    Read More… from Top 5 Most Common Symptoms of Dry Eye

    December 13, 2024
    useye

    Can Cataracts Lead to Eye Floaters?

    Cataract Surgery

    Reviewed By: Dr. De Rojas Experiencing cloudy vision or noticing tiny specks floating across your sight can be confusing. You might wonder if these two issues are connected. While it’s commonly assumed they’re related—especially since both can appear as we age—they are actually distinct conditions. Let’s break down what each condition is, how they differ, and […]

    Read More… from Can Cataracts Lead to Eye Floaters?

    November 20, 2024
    useye
    glaucoma risk

    Reviewed By: Dr. Joshua W. Kim, M.D. Glaucoma is often called the “silent thief of sight” because it can slowly damage vision without showing any obvious symptoms. Since January is Glaucoma Awareness Month, it’s a time to focus on understanding this serious condition and how we can protect our vision. As glaucoma is a leading cause […]

    Read More… from How Genetic and Lifestyle Factors Influence Your Risk for Glaucoma

    Reviewed By: Dr. Priya Mathews, MD Dry eye isn’t just about mild irritation; it’s a condition that can affect your quality of life. Understanding the symptoms is crucial if you’ve noticed discomfort in your eyes lately.  With millions of people experiencing dry eye every year, recognizing its early signs can make all the difference in seeking […]

    Read More… from Top 5 Most Common Symptoms of Dry Eye

    Reviewed By: Dr. De Rojas Experiencing cloudy vision or noticing tiny specks floating across your sight can be confusing. You might wonder if these two issues are connected. While it’s commonly assumed they’re related—especially since both can appear as we age—they are actually distinct conditions. Let’s break down what each condition is, how they differ, and […]

    Read More… from Can Cataracts Lead to Eye Floaters?

    Check Us Out On Social.

    We are a proud partner of US Eye, a leading group of patient-centric, vertically integrated multi-specialty physician practices providing patients with care in ophthalmology, optometry, dermatology, audiology and cosmetic facial surgery.

    instagram facebook facebook2 pinterest twitter google-plus google linkedin2 yelp youtube phone location calendar share2 link star-full star star-half chevron-right chevron-left chevron-down chevron-up envelope fax