Patient Care Representative

Schedule an Appointment

Patient Care Representative

Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.

Essential Job Functions:

  • Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day providing assistance as needed.
  • Provide a pleasant, and prompt check-in experience for all patients by verifying information necessary, and assisting with any questions they may have around the patient questionnaires and forms.
  • Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
  • Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
  • Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
  • Cross-check and update next-day charts as evidenced by the appointment schedule.
  • Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
  • Complete appointment confirmation calls based on the patient appointment schedule.
  • Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
  • Fill out essential reports and forms as requested.
  • Additional administrative responsibilities as needed.

Competencies

  • Demonstrated knowledge of material, methods, instruments and equipment.
  • Demonstrated ability to read, write, and perform mathematical calculations.
  • Ability to follow oral and written instructions.
  • Demonstrated ability to multi-task, work in a fast paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.

Required Education and Experience

  • High school diploma.
  • Experience with Microsoft Office products.
  • Prior experience in a customer service role.
  • Must be able to work under pressure and respond to patient requests in a positive manner.

Preferred Education and Experience

  • Associates’ Degree
Cornea Care
Center For Sight Banner Background

Position Type and Expected Hours of Work:

  • This is a full-time position.
  • Days and hours are Monday through Friday 8:00 A.M. – 5:00 P.M. with occasional overtime.

Benefits

  • 401(K) Company Match
  • Medical and Dental Insurance
  • Vision Benefits
  • Flexible Spending Accounts
  • Pet Insurance
  • Disability Insurance
  • Life Insurance
  • Continuing Education
  • Paid Time Off

Our Locations

    News

    Protecting Your Vision During the Solar Eclipse: Understanding Solar Retinopathy

    News & Updates

    With the excitement surrounding the upcoming solar eclipse, it’s essential to prioritize eye safety to prevent potential vision damage. Dr. Tanuj Banker, Retina Specialist at Center For Sight, sheds some light on a crucial concern related to eclipses: solar retinopathy. Solar retinopathy occurs when the sun’s harmful ultraviolet (UV) radiation damages the retina—a delicate tissue […]

    Read More…

    April 7, 2024
    Center for Sight

    Center For Sight Implants New FDA-Approved iDose®TR Device 

    Eye Surgery

    SARASOTA, Fla. (MARCH 26, 2024) – Center For Sight, A US Eye Company, one of the nation’s leading ophthalmology practices, has performed the first iDoseTR implant surgery in the state of Florida since the device was approved by the Food and Drug Administration in December, 2023. The iDoseTR implant, manufactured by Glaukos Corporation, is a […]

    Read More…

    March 26, 2024
    Center for Sight

    March is Workplace Eye Wellness Month

    Eye Care

    As we step into March, recognized by Prevent Blindness as Workplace Eye Wellness Month, it’s time to re-focus our attention on our eyes and their well-being. Healthy eyes are key contributors to workplace productivity— they boost how well you work by cutting down on eye strain and related issues, letting you stay focused for longer. […]

    Read More…

    March 14, 2024
    useye

    With the excitement surrounding the upcoming solar eclipse, it’s essential to prioritize eye safety to prevent potential vision damage. Dr. Tanuj Banker, Retina Specialist at Center For Sight, sheds some light on a crucial concern related to eclipses: solar retinopathy. Solar retinopathy occurs when the sun’s harmful ultraviolet (UV) radiation damages the retina—a delicate tissue […]

    Read More…

    joshua kim

    SARASOTA, Fla. (MARCH 26, 2024) – Center For Sight, A US Eye Company, one of the nation’s leading ophthalmology practices, has performed the first iDoseTR implant surgery in the state of Florida since the device was approved by the Food and Drug Administration in December, 2023. The iDoseTR implant, manufactured by Glaukos Corporation, is a […]

    Read More…

    As we step into March, recognized by Prevent Blindness as Workplace Eye Wellness Month, it’s time to re-focus our attention on our eyes and their well-being. Healthy eyes are key contributors to workplace productivity— they boost how well you work by cutting down on eye strain and related issues, letting you stay focused for longer. […]

    Read More…

    Check Us Out On Social.

    We are a proud partner of US Eye, a leading group of patient-centric, vertically integrated multi-specialty physician practices providing patients with care in ophthalmology, optometry, dermatology, audiology and cosmetic facial surgery.

    instagram facebook facebook2 pinterest twitter google-plus google linkedin2 yelp youtube phone location calendar share2 link star-full star star-half chevron-right chevron-left chevron-down chevron-up envelope fax