Patient Care Representative
Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
- Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day providing assistance as needed.
- Provide a pleasant, and prompt check-in experience for all patients by verifying information necessary, and assisting with any questions they may have around the patient questionnaires and forms.
- Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
- Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
- Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
- Cross-check and update next-day charts as evidenced by the appointment schedule.
- Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
- Complete appointment confirmation calls based on the patient appointment schedule.
- Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
- Fill out essential reports and forms as requested.
- Additional administrative responsibilities as needed.
Competencies
- Demonstrated knowledge of material, methods, instruments and equipment.
- Demonstrated ability to read, write, and perform mathematical calculations.
- Ability to follow oral and written instructions.
- Demonstrated ability to multi-task, work in a fast paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Required Education and Experience
- High school diploma.
- Experience with Microsoft Office products.
- Prior experience in a customer service role.
- Must be able to work under pressure and respond to patient requests in a positive manner.
Preferred Education and Experience
- Associates’ Degree
Position Type and Expected Hours of Work:
- This is a full-time position.
- Days and hours are Monday through Friday 8:00 A.M. – 5:00 P.M. with occasional overtime.
Benefits
- 401(K) Company Match
- Medical and Dental Insurance
- Vision Benefits
- Flexible Spending Accounts
- Pet Insurance
- Disability Insurance
- Life Insurance
- Continuing Education
- Paid Time Off
Our Locations
See Our Google Reviews
News
Center For Sight Welcomes New Resident for 2023/24 Program
UncategorizedSARASOTA, Fla. (May 31, 2023) – Center For Sight is proud to announce Dr. Brittany Coyle as the incoming resident for the 2023-24 Residency in Ocular Disease, a program sponsored by Nova Southeastern University College of Optometry and accredited by the Accreditation Council on Optometric Education (ASCO) and the Accreditation Council on Optometric Education (ACOE). […]
Cataract Surgery: Before, During, and After the Procedure
Cataract SurgeryThe human eye is a remarkable organ that lets us see the world in vibrant color and clear detail. But in order to see, several intricate systems work together to convert light into electrical signals that our brain interprets as visual images. A healthy lens should be clear. But for cataract patients, that’s not the […]
Center For Sight Accepting Applications for Free Cataract Surgeries
Mission CataractCenter For Sight, one of the nation’s leading ophthalmology practices, is accepting applications for free cataract surgery through Mission Cataract, an annual event where Center For Sight performs sight-saving cataract surgeries at no-cost for individuals without health insurance or other means to pay for surgery. […]
Center For Sight Welcomes New Resident for 2023/24 Program
SARASOTA, Fla. (May 31, 2023) – Center For Sight is proud to announce Dr. Brittany Coyle as the incoming resident for the 2023-24 Residency in Ocular Disease, a program sponsored by Nova Southeastern University College of Optometry and accredited by the Accreditation Council on Optometric Education (ASCO) and the Accreditation Council on Optometric Education (ACOE). […]
Cataract Surgery: Before, During, and After the Procedure
The human eye is a remarkable organ that lets us see the world in vibrant color and clear detail. But in order to see, several intricate systems work together to convert light into electrical signals that our brain interprets as visual images. A healthy lens should be clear. But for cataract patients, that’s not the […]
Center For Sight Accepting Applications for Free Cataract Surgeries
Center For Sight, one of the nation’s leading ophthalmology practices, is accepting applications for free cataract surgery through Mission Cataract, an annual event where Center For Sight performs sight-saving cataract surgeries at no-cost for individuals without health insurance or other means to pay for surgery. […]
Check Us Out On Social
We are a proud partner of US Eye, a leading group of patient-centric, vertically integrated multi-specialty physician practices providing patients with care in ophthalmology, optometry, dermatology, audiology and cosmetic facial surgery.
-
Sarasota
- 2601 S. Tamiami Trail
- Sarasota, FL 34239
-
P: 941-277-9041
-
Dr. Soto
- 2650 S Tamiami Trail
- Sarasota, FL 34239
-
P: 941-241-5919
-
Clark Road
- 3900 Clark Road Suite E-2,
- Sarasota, FL 34233
-
P: 941-373-6223
-
Siesta
- 1800 Siesta Dr.
- Sarasota, FL 34239
-
P: 941-241-5973
-
University Park
- 5409 University Pkwy
- Bradenton, FL 34201
-
P: 941-277-9047
-
Pelican Plaza
- 8224 S Tamiami Trail
- Sarasota, FL 34238
-
P: 941-277-9021
-
Jacaranda
- 1236 Jacaranda Blvd
- Venice, FL 34292
-
P: 941-499-3542
-
Venice
- 1360 E Venice Ave
- Venice, Fl 34285
-
P: 941-499-7759
-
Amara Aesthetic Surgery & Dermatology
- 1370 E Venice Ave #205
- Venice, FL 34285
-
P: 941-263-4799
-
Venice Island
- 250 S Tamiami Trail Suite 103
- Venice, FL 34285
-
P: 941-499-7742
-
Englewood
- 1800 S McCall Rd
- Englewood, Fl 34223
-
P: 941-499-3520
-
Port Charlotte
- 970 Kings Highway, suite 2
- Port Charlotte, FL 33980
-
P: 941-499-7863
-
North Port
- 14844 Tamiami Trail
- North Port, FL 34287
-
P: 941-499-7755
-
Fort Myers – San Carlos Blvd
- 15661 San Carlos Blvd Unit #4
- Fort Myers, FL 33908
-
P: 239-766-7136
-
Fort Myers – Brantley Road
- 1537 Brantley Rd
- Fort Myers, FL 33907
-
P: 239-766-7104
-
Fort Myers – Metropolis Ave
- 14290 Metropolis Ave, Ste #2
- Fort Myers, FL 33912
-
P: 239-766-7108
-
Naples
- 700 Neapolitan Way
- Naples, FL 34103
-
P: 239-544-3272
-
Southwest Florida Eye Care – Fort Myers
- 6850 International Center Blvd
- Fort Myers, FL 33912
-
P: 239-768-0006
-
Southwest Florida Eye Care – Naples
- 11176 Tamiami Trail N
- Naples, FL 34110
-
P: 239-594-0124
-
Southwest Florida Eye Care – Cape Coral
- 2221 Santa Barbara Blvd. #107
- Cape Coral, FL 33991
-
P: 239-574-5406